I can’t speak for all shops, but we take online reviews seriously; I feel that most do. You have to these days. So if you’ve had a good experience with your local shop I recommend leaving a review. Be honest and concise and tell them exactly how you feel. If your experience was less than spectacular, I also recommend leaving a review with the same honesty and conciseness. Before posting something negative, please take a moment to see if your concerns can be handled in person. We sometimes mess up, but it is how we handle your matter that truly counts.